Name

KONG，Haiyan

Title

Professor

Supervisor

PhD Supervisor

Professional

Qualifications

Director,   International Office

Dean, International   Institute of Tourism and Talent

Editorial Board：

International   Journal of Contemporary Hospitality Management

Asia Pacific   Journal of Tourism Research

Journal of China   Tourism Research

Tourism Review

Membership:

Review Expert,   State Social Science Grant

Review Expert, Graduate Thesis Degree Center, Ministry   of Education

Review Expert, Outstanding   Research of Shandong Social Science

Membership, China Female   Tourism Committee

Shandong Tourism   Expert

Marine Engineering   Consulting Expert, Shandong Province

Email

konghaiyan@sdu.edu.cn

Research Area

Sustainable   Development Management

Human Resource   Management

Competencies and   Competitiveness

International   Hospitality Management

International   Education

Tourism and Culture

Tourism planning   and development

Teaching Area

Human Resource   Management

Tourism and Culture

Research   Methodology

Education

PhD，The Hong Kong Polytechnic University

MSc, Qingdao University

BSc, Qingdao University

Books

1. Intelligent Career

2. Determinants and Effects of Career   Competency

3. Travel agency management

4. Tourism Psychology

Selected   Journal Papers

67. Kong, H., Wang, K., Qiu, X., Cheung,   C., Bu, N.(2022), 30 years of AI research relating to the hospitality and   tourism field, International Journal of Contemporary Hospitality Management.   SSCI

66. Wang, K., Kong, H., Qiu, X., Xiao, H.,   Bu, N. (2022), AI in health tourism, developing a measurement scale, Asia   Pacific Journal of Tourism Research, 27（9），945-966. SSCI

65.Kong,   H., Yuan, Y.，Baruch,   Y., Bu, N.,Jiang, X., Wang,K.（2021），Influences   of artificial intelligence (AI) awareness on career competency and job   burnout, International Journal of Contemporary Hospitality Management. SSCI

64.   Yuan, Y., Kong, H., Baum, T., Liu,   Y., Liu, C., Bu, N., Wang, K., Yin, Z.(2021), Transformational leadership and   trust in leadership impacts on employee commitment, Tourism Review. SSCI

63.Kong, H., Okumus, F., Rahimi,R., Bu,   N., Yin, Z. (2021),Can Cruise Services Satisfy Chinese Outbound Travelers? An   Importance–Performance Analysis, Journal of China Tourism Research, 20210111.

62.Bu， N., Pan, S., Kong, H., Fu, X., Lin, B.(2021), Profiling   literary tourists: A motivational perspective，The Journal   of Destination Marketing & Management. SSCI

61.Bu,   N., Xiao, H., Kong, H., & Dong, F. (2021), Impacts of COVID-19 on tourism   industries: Challenges and opportunities, Journal of Management and Strategy,   12(2).

60.Kong, H., Yuan, Y., Ji, X.,（2021），The   influence of Chinese culture values on creativity and career competency, Labor   Economic Review，14(2),   73-89.

59.Kong, H., Bu, N., Yuan, Y.（2020），The   influence of perceived internal marketing on employees’ organizational behaviors，Journal   of Management and Strategy.

58.Bu,   N., Kong, H., Hussain, M.S., (2020), Under the epidemic situation, the stud   of bilateral trade Zone and agreement between China and South Korea, Journal   of Management and Strategy.

57.Bu,   N., Fu, X., Kong, H.,Okumus, F.,   (2020), A transformation of the Mainland Chinese market in Hong Kong's   tourism industry, Journal of China Tourism Research.

56. Yu,   Y., Xu, S., Li, G., Kong, H.(2020),   A systematic review of research on abusive supervision in hospitality and   tourism, International Journal of Contemporary Hospitality Management, 32(7),   2473-2496.SSCI

55.Bu,   N., Kong, H., Barry Ng., Yu, J,   (2020), A numerical study on the competitiveness of China’s cruise leisure   tourism under economic differences，Journal   of Coastal Research.

54. Bu, N., Kong,   H., Yi, S (2020), Analysis of the feminization of informal employment in   China, Labor Economy   Review, (3).

53.Kong,   H., Kong, L., Bu, N., Yuan, Y.（2019),   Developing A   Measurement Scale For Career Competencies, Labor Economy Review, 12(2), 115-128.

52.Kong, L., Kong, H., Bu, N.（2019),   Organizational career management and career satisfaction: the mediating   effect of career expectation, Modern Management, 9（4），488-493.

51.   Bu, N., Kong, H., Ye, S.(2019),   County tourism development in China: A case study. Journal of China Tourism   Research.

50.Kong, H., Bu, N., Yuan, Y., Wang, K.,   Ro.Y. (2019), Sustainability of hotel, how does perceived corporate social   responsibility influence employees’ behaviors? Sustainability, SSCI.

49.Sun,   N., Song, H., Kong,H., Bu, N.(2019), Development and validation of a hospitality   idiosyncratic deals scale, International Journal of Hospitality Management,   SSCI.

48.Kong, H., Okumus, F., Bu, N. (2019),   Linking organizational career management with Generation Y employees’   organizational identity，Journal of   Hospitality Marketing and Management. SSCI

47.Kong, H., Jiang, X., Chan, W., Zhou,   X. (2018), Job satisfaction research in the field of hospitality and tourism,   International Journal of Contemporary Hospitality Management, 30(5),   2178-2194. SSCI

46.Bu, N., Xiao,   H., Kong, H.(2018),An analysis of   tourism destination image and competitiveness，Tourism Forum，2018（3），02-112.

45.Kong, H., Sun, N., Yan, Q. (2016), New generation,   psychological empowerment: Can empowerment lead to high career competencies   and career satisfaction? International Journal of Contemporary Hospitality   Management, 28, 2553-2569. SSCI

44.Baum, T., Cheung, C., Kong, H. (2016). Sustainability and the   Tourism and Hospitality Workforce: A Thematic Analysis, Sustainability,   2016-08, 809-830. SSCI

43.Sun,N., Kong, H.(2016)，Research on the impact of idiosyncratic deals on Chinese employee’s job   satisfaction and effective commitment, Soft   Science，30，95-99. CSSCI.

42.Kong, H., Song, H., Dou, S.（2015），A Study of Chinese Outbound Tourists in South   Korea: Expectation, Satisfaction, and Gap, Resource Science,37（11），   2129—2139.

41.Kong,H., Sun, N.(2015)，A   comparative study of empowerment in the east and west hotels, Yellow Sea Academic   Forum,23(2), 249-258.

40.Dou,S., Kong, H.(2015),Satisfaction   evaluation of Korea hotel service—IPA analysis, Tourism Forum, 8（2），42-47.

39.Kong, H., Wang, S., Fu, X., (2015), Meeting career expectation: can   it enhance job satisfaction of Generation Y? International Journal of   Contemporary Hospitality Management, 27, 147 – 168，SSCI.

38.Yan, Qi.,   Shen, H., Kong, H. (2015),   Assessing Hotel Cost Control Through Value Engineering, Asia Pacific Journal   of Tourism Research, SSCI

37. Kong, H. (2014), Are tour guides   ready for eco-tourism in China? Asia Pacific Journal of Tourism Research, 19(1), 17-34.   SSCI

36.Kong, H., Yan, Q.(2014), The   relationship between learning satisfaction and career competencies，International Journal of Hospitality   Management, 14, 133-139. SSCI

35.Cheung,C., Kong,H.,Song,H.   (2014) ，How   to influence hospitality employee perceptions on hotel brand performance?   International Journal of Contemporary Hospitality Management, 26, SSCI

34.Wang,S., Kong, H.(2014)，Empirical   study of hotel employees’ overwork，Tourism Tribune， 9,92-100.CSSCI.

33.Yan,Q.,Kong,H.,Yang,Y.（2013），A   research of Mainland Students Scholastic   Achievement Test in Hong Kong，Tourism   Tribune，28(1):92-98.

32.Cheung,Y., Han,G., Kong, H.（2013）, The   influence of tour guides’ job satisfaction on turnover intention, Tourism Forum,6(4).

31. Kong,   H.(2013),   Relationships among work-supportive supervisors, career competencies, and job   involvement，International   Journal of Hospitality Management, 33(2), SSCI

30.   Kong, H., Cheung, C., Song, H.(2012)，From   hotel career management to employees’ career satisfaction, the mediating   effect of career competencies. International Journal of Hospitality   Management 31(1)，76-85，SSCI.

29.Kong, H.，Cheung,   C., Song, H.(2012)，Determinants and   outcome of career competencies—perspectives of hotel managers in China.   International Journal of Hospitality Management, 31(3)，712-719，SSCI.

28.Kong, H.，Han,   G.(2012), Is Tibet an attractive tourism destination? A comparative study of   organic image between people in Mainland China and Hong Kong. Advanced   Materials Research, 3278-3282.

27.Yan，Q., Kong,   H., Guo,   J.（2012）, Measuring the Service Quality   of a Package Group of Mainland Students Taking the Scholastic Achievement   Test (SAT) in Hong Kong. Asia Pacific Journal of Tourism Research, SSCI.

26.Yan, Q., Wu,   Y., Yang, Y., Kong, H.（2012），Exploratory   and empirical study of emotional labor of tour guides in east area, Tourism   Tribune, 3(6),78-83。

25.Kong, H., Song, H. (2011)，Hotel   career management—measurement development and empirical study，Tourism   Tribune， 26(10),   58-62， CSSCI

24.Kong,H.,Luo,R., Yan,Q.(2011)，A   study of hotel career management on employees’ career commitment and career   competencies, Tourism Science，25（6），65-74.

23.Kong，H.，Cheung, H.,   Song, H.（2011），   Hotel career management in China: Developing a measurement scale.   International Journal of Hospitality Management, 30（1），SSCI.

22.Kong, H. (2011), An IPA analysis of   effective teaching activities in China, Advances in Electronic Engineering,   communication and management, 2, 347-352.

21.Kong，H.，Cheung,C.,   Zhang, H.Q. (2010), Career management systems: what are China’s state-owned   hotels practising? International   Journal of Contemporary Hospitality Management. 22(4), 467-482. SSCI.

20.Kong, H., Cheung, C. (2009). Hotel   development in China: A review of the English language literature. International Journal of Contemporary   Hospitality Management, 21(3), 341-355.SSCI.

19.Kong, H., Cheung, C., Baum, T.   (2009). Are tour guides in China ready for the booming tourism industry? Journal of China Tourism Research,5(1).

18.Song, Z., Kong, H.& Chen, Y. (2008).   Tourists' satisfaction, perceived service value, and their repurchase intentions. Journal   of China Tourism Research, 4(3/4), 336-364.

17.Kong, H., Song, H.（2008）, 30   years of China’s hotel industry—A literature review and comparative study，Tourism   Tribune，23（6），48-54,   CSSCI.

16.Kong, H., Baum, T.（2008）, A   study of hotel employees’ skills in the background of international tourism,   Commercial Research, 2，129-131，CSSCI.

15.Kong, H.（2008），Job   perception and career development of tour guides, Shandong Social Science, 12，CSSCI.

14.Kong, H.（2007），A study of policies to enhance tour guides   ecotourism knowledge, Sichuan Environment，26（1），106-108

13.Kong, H.（2007），A   study of employees’ quality in star-level hotel，Business   Modernization，4.

12.Kong, H., & Baum, T.(2006), Skills and   work in the hospitality sector, International   Journal of Contemporary Hospitality management, 18 (6), 509-518.SSCI

11. Kong, H.（2005）, A   study of vacation base in coastal city, Shandong Social Science, 9.

10.Kong, H.（2005）, The   damage and dealing methods of tourism development on island environment, Sichuan   Environment, 5.

Projects and Awards

Grants and   Projects：

1. Key Project of The National Social   Science Fund of China (NSSFC),"International influence and academic discourse   power of China's social science", 1/4 of sub project.

2. The National Social Science Fund of   China (NSSFC), "The influence and coping strategy of AI on human   resources in the culture and tourism industry ", 1/12.

3. Key projects of National Social Science   Foundation (NSSFC), “Internationalization and influence of China’s social   science research”, 1/6 of sub project.

4. Ministry of Education Humanities and   Social Science Research Fund，"   Determinants and developing strategy of career competency of young   talents", 1/8.

5. Shandong Social Science Fund, "The integration   management of Confucian culture and modern human resource management", 1/9.

6. Shandong Culture and Tourism Research Fund,   "Analyzing the needs of AI in health-oriented tourism", 1/8

7. Shandong Social Science Fund, "The   influence of Chinese culture on the Big Five of young generation", 1/9

8. Shandong Education Reform Fund, "Study   of international education mode", 1/8.

9. Shandong Social Science Fund, "Quality   and competitiveness of Shandong tourism", 1/10.

10. National   Social Science Foundation Fund, "Mechanism, measurement, and validity of   industrial integration", 3/8.

11. Hot   spring development and planning, 1/7.

12. Tourism   destination planning, 1/10.

13. Comprehensive   rural reform, 1/8.

14. Business   model innovation of tourism company, 1/10.

15. Traditional   Chinese medicine tourism planning, 1/7.

16. Design   and planning of big data and demand agile resource systems (DARS), 1/8.

17. 6S   management in cruise, 1/6.

18. Report   of Weihai culture and creative industry, 1/10.

19. Tourism   planning of Weihai, 1/10.

20. Human   resource management and development of the hospitality industry, 1/8.

Awards：

1. 2018, Female Role Model in the Tourism Industry   of New Era

2. 2017, Second Prize, Outstanding Research   of Social Science in Shandong

3. 2016，Third Prize,   Outstanding Research of Social Science in Weihai

4. 2015，Emerald Citation   of Excellence 2015, Emerald Group Publishing

5. 2015，Third Prize,   Outstanding Research of Social Science in Weihai

6. 2014，Outstanding Teacher,   Shandong University

7. 2013, Third Prize, Outstanding Research   of Social Science in Shandong